Why do customers file lawsuits against solar companies?

One of the most significant reasons customers file complaints or lawsuits against solar companies is misleading sales tactics and overpromises made during the sales process.

How do I file a complaint against a solar company?

Filing this document requires paying a court-specific fee. After filing the complaint, you must notify the solar company you are suing them through a step called service of process. This must follow strict legal rules and usually involves a third party delivering a copy of the complaint and a summons to the company’s registered agent.

What happens if you sell solar panels to a company?

Often companies involved in selling solar panels to consumers don’t treat their customers properly. Sometimes they damage people’s roofs while they’re installing the panels. Sometimes they sell the entire residential solar system to a company you’ve never heard of – and that company starts abusing the consumer.

Why did Tom file a complaint against the solar company?

Feeling deceived, Tom filed a complaint against the solar company, arguing that their representative had misled him into believing all costs would qualify, and considered pursuing legal action to cover the unexpected financial liability.

Why are solar installation delays causing customer dissatisfaction?

Delays in installation, often due to permitting issues or poor project management, are a major source of customer dissatisfaction. Installation delays can disrupt customers’ plans, especially if they are expecting immediate savings from their solar system.

Are solar disputes tarnishing the solar industry?

These mounting disputes present significant challenges for solar companies, threatening their reputation and creating potential legal risks, but also tarnishing the entire solar industry, which could negatively affect the overall growth of the solar market in the future. But there is a way forward.